FAQ
How long does it take for my delivery to arrive?
Here you will find delivery times and further information about shipping.
What if I need my goods faster?
If you need your items faster, please feel free to email us at support@orihime-designs.com .
Whit what do you ship your goods?
We ship our items via DHL GoGreen and Deutsche Post AG.
Where do you ship your goods to?
At the moment we only ship our goods within the EU.
Can I exchange my goods?
No. You can return your goods and then place a new order in the shop with the desired goods.
Do I get a return label?
No, we do not offer a return label.
How do I find out my size?
You can find information about your size on our Size Advisor. More detailed information, such as length, can be found with the respective article in the Shop.
Can my clothes shrink?
Yes, in general almost all fabrics shrink a bit the first wash. However, this is completely normal and hardly noticeable. Please note the care instructions for the respective articles.
What payment options do you accept?
Do you have further questions?
Please use this contact form, or for goods-related questions: support@orihime-designs.com
For all further questions: info@orihime-designs.com
How long does it take for my order to be ready?
After receipt of payment, your order will go into production immediately. Depending on how much effort the order to be sewn requires, the production time can vary from 5-30 working days. We will keep you up to date via email so that you have an overview of how far the production has progressed.